Shipping policy
SHIPPING POLICY
Thank you for shopping with Vahota.
All of our products are made to order, which means your item is created specifically for you after your order is placed. This allows us to focus on product quality and personalization.
Order Processing
Orders are generally processed Monday through Friday, excluding major U.S. holidays.
Because many Vahota products are personalized, production time may vary depending on the product type, customization, and current order volume.
Major holidays that may affect processing and shipping times include:
New Year’s Day
Presidents’ Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
During peak seasons, holidays, promotional periods, or periods of unusually high order volume, processing and delivery may take longer than usual.
Shipping Carriers
Depending on your shipping destination, product type, and fulfillment location, your order may be shipped using one or more of the following carriers:
USPS
UPS
DHL
UniUni
YunExpress
Other local or international delivery partners
The carrier used for your order will depend on availability and the destination address.
Processing & Estimated Delivery Times
Please note that processing time and shipping time are separate.
Processing Time refers to the time required to create, personalize, prepare, and package your order.
Shipping Time refers to the estimated transit time after your order has been shipped.
| Product Type | Processing Time | Estimated U.S. Shipping | Estimated International Shipping |
|---|---|---|---|
| T-Shirts & Sweatshirts | 1–3 business days | 5–8 business days | 12–18 business days |
| Ceramic Mugs | 1–3 business days | 5–8 business days | 12–18 business days |
| Pillows | 4–6 business days | 7–10 business days | 7–10 business days |
| Tumblers | 2–5 business days | 7–10 business days | 7–10 business days |
| Doormats | 2–5 business days | 7–10 business days | 7–10 business days |
| All-Over-Print Apparel | 2–5 business days | 7–10 business days | 7–10 business days |
| Hawaiian Shirts | 2–5 business days | 7–10 business days | 7–10 business days |
| Dresses | 2–5 business days | 7–10 business days | 7–10 business days |
| Pajama Sets | 2–5 business days | 7–10 business days | 7–10 business days |
| Leggings | 2–5 business days | 7–10 business days | 7–10 business days |
| Kids Apparel | 2–5 business days | 7–10 business days | 7–10 business days |
| Water Bottles | 2–5 business days | 7–10 business days | 7–10 business days |
| Metal Signs | 2–5 business days | 7–10 business days | 7–10 business days |
| Aluminum Ornaments | 2–5 business days | 7–10 business days | 7–10 business days |
| Wood Ornaments | 2–5 business days | 7–10 business days | 7–10 business days |
| Blanket Hoodies | 2–5 business days | 7–10 business days | 7–10 business days |
| Phone Cases | 2–5 business days | 7–10 business days | 7–10 business days |
| Hats | 2–5 business days | 7–10 business days | 7–10 business days |
These delivery times are estimates only and are not guaranteed.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing your tracking number when tracking is available.
Please allow approximately 2–5 business days for the shipping carrier to scan your package and update the tracking information.
In some cases, tracking may not update immediately after shipment.
If your tracking information has not updated after several business days, please contact us at:
support@vahota.com
Our Customer Support Team will assist you in checking the status of your shipment.
Standard & Express Shipping
Depending on the items in your order and your delivery location, standard and/or expedited shipping options may be available at checkout.
Some international shipments may be transferred to a local delivery carrier for the final stage of delivery.
Because packages may move between different shipping networks, tracking information may not always be available at every stage of transit.
Delivery Delays
Most orders are delivered within the estimated delivery timeframe.
However, actual delivery times may be affected by factors beyond our reasonable control, including:
Weather conditions
Flight or transportation delays
Customs processing
Carrier delays
Holiday periods
High order volume
Local postal disruptions
Natural disasters
Other unforeseen transportation issues
Please refer to your tracking information for the latest available delivery updates.
If your package is significantly delayed, please contact us at:
support@vahota.com
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review:
Recipient name
Street address
Apartment or unit number
City
State or province
ZIP or postal code
Country
If you notice an error in your shipping address, please contact us as soon as possible at:
support@vahota.com
Because personalized orders may enter production quickly, we cannot guarantee that an address can be changed after an order has entered processing or shipment.
Vahota is not responsible for packages that are delivered incorrectly because the